Jules, Jules, Jules
At isóles, we send your package with GLS.
The delivery time is typically 1-2 working days.
All orders are insured with a tracking number. You will find your tracking number in the email and text message you receive after the purchase.
Orders placed before 13:00 on weekdays, will under normal circumstances be dispatched the same day. We do not deliver on weekends and holidays.
You can also choose to collect your parcel in Copenhagen. Read more below.
When you order with delivery to a parcel shop, you can choose among your nearest parcel shops and it costs DKK 29 in shipping fees. As soon as we have handed over the package to the shipping company, you will receive information from the shipping company about when you can expect delivery. Should your parcel shop be full, contrary to expectations, the shipping company deliver to the next parcel shop closest to you. You have 10 days to collect your parcel from the parcel shop. After 10 days, the package will be sent back to us, and we will therefore have to charge a new shipping fee for a new shipment.
For orders over DKK 399, you get free shipping to the parcel shop.
When you order with delivery to a company address, there is a shipping fee of DKK 39. As soon as we have handed over the package to the shipping company, you will receive information from the shipping company about when you can expect delivery. It is important that you only choose this delivery type if you have entered a valid company address in the checkout. If, contrary to expectations, the address is not correct or you/a colleague is not present, the package will be sent back to us, and we will therefore have to charge a new shipping fee for a new shipment.
When ordering over DKK 399, you get free shipping with business delivery.
When you order with delivery to your private address, there is a shipping fee of DKK 49. As soon as we have handed over the package to the shipping company , you will receive information from the shipping company around when you can expect delivery. It is therefore important that you are home at the expected time. Should you, as expected, not be present, the parcel will be delivered to your nearest parcel shop, and you will be notified of this. After this, the same rules apply as appear in the section above about parcel shops.
Unfortunately, we do not offer free shipping with home delivery.
pick up in store
Do you want to collect your package yourself?
All you have to do is select "Pick up in store" at checkout. You can collect your order in store as soon as you receive an e-mail or SMS that your order is ready for collection.
When you pick up your order, you must have your order number (e.g. #ISL9999), which appears in your order confirmation, and your ID (e.g. driving license) ready, and wait for one of our employees to serve you.
You can collect your order from us during the following times:
Monday to Thursday: 10 - 18
Friday: 10 a.m. - 5 p.m
Saturday: 10 - 14
Sunday & public holidays: Closed
Your order can be collected from:
Arne Jacobsen's Allé 30
2300 Copenhagen S
Please contact us if you have any questions about delivery, collection of your order or other questions.
MADE IN ITALY
We personally collaborate with the factories that customize them. We create designs that bring out the very best of the materials. And finally, we handle them with care and respect, ensuring that the garments maintain their high quality.
As cyclists, we have a completely unique connection to nature. The roads we ride on take us through beautiful landscapes and bring us in close contact with our surroundings.
From the front row, we can see how our lifestyle affects the environment and how significant it is for the climate.