Shipping & Return
Orders within Denmark:
Free shipping on all orders (Pick-up point)
Home delivering will be charged €5.
Orders within Europe Zone:( Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden)
Free shipping on orders above €135(Standard Acces point) and €15 for orders less than €135.
Home delivering will be charged €8 on orders above €135 and €20 for orders less than €135.
Express delivering will be charged €10 on orders above €135 and €25 for orders less than €135.
It is not possible to make a purchase less than €205.
Free shipping on all orders above €205 (Standard Access point) and 15€ for orders less than 205€.
Home delivering will be charged €10
Express home delivering will be charged €15.
Rest of world:
Free shipping on all orders above €200( Economy delivering).
Express Home delivering will charged €20 for orders above €200 and €25 for orders less than €200.
We aim to post your order within a day of receiving it. You will be sent an email containing your shipping number as soon as your order has left us. Visit your order history at any time to check on the progress of your delivery.
Delivery times vary according to your location. Please refer to the list below for an estimate for your territory.
Denmark: 1-2 working days.
Europe Zone: 3-5 working days, express 1-2 working days
UK: 3-5 working days, Express 1-2 working days.
Rest of world: 6-10 working days, express 3-4 working days.
isolés is not responsible for duties, taxes, or other import charges applied by the destination country. It is not included in item price or shipping charges.
If you are not satisfied with your isolés purchase for any reason, you may return it within 30 days of delivery. Please use the pre-printed return label in your package for and easy and safety return.
The product must be in original conditions with all handtags still attached.
NOTE: If you wants to return from a country outside Europe Zone, please contact our support team by firstname.lastname@example.org for return options.
Free return on all orders within Denmark.
Orders without Denmark will be charged €10.
Please notice that if you choose to reject your parcel due to local import duties and taxes, the parcel will automatically be returned to isolés.
isolés reserves the right to charge the customer €30 in administration fees and €10 for return label.